Privacy Policy

§ 1 mylingua - websites

Thank you for your interest in our website. The protection of your personal data is important to us. Below you will find information on the handling of your data that is collected through your use of our website. Your data will be processed in accordance with the legal data protection regulations. Insofar as links are provided to other websites, we have neither influence nor control over the linked contents and the data protection regulations there. We recommend checking the data protection declarations on the linked websites to determine whether and to what extent personal data is collected, processed, used or made available to third parties.

§ 2 Summary

This Privacy Policy applies to all mylingua websites. These include our corporate website www.mylingua.world as well as other existing websites. This Privacy Policy describes how mylingua collects and uses information that you provide when you visit our websites. It also describes the choices you have about how we use this information and how you can access and update it.

§ 3 Contact persons and responsibilities

Responsible entity within the meaning of data protection law:
mylingua
Michael Golth
Kärchergasse 4/18-19
1030 Vienna
Austria

Contact details of the data protection officer:
Michael Golth,
Datenschutzbeauftragter,
Kärchergasse 4/18-19
1030 Vienna
Austria
michael@mylingua.world

§ 4 Definition of personal data

Personal data is any information about the personal and actual circumstances of a particular or identifiable person. This information includes, for example, your name, e-mail address, postal address or telephone number. Information on the basis of which your identity cannot be determined without additional data is not included.

In the opinion of the supervisory authorities, IP addresses are, in particular, data that refer to personal data. The transmission of the IP address when accessing a website is a technical necessity. If necessary, the data is analysed for statistical purposes in anonymous and pseudonymised form. This means that it is not possible to identify you personally through this.

In principle, our data protection declaration should be simple and understandable for everyone. For this reason, our data protection declaration generally uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in Art. 4 GDPR.

§ 5 Data processing by visiting our website

When you visit our website, it is technically necessary that data is transmitted to our web server via your internet browser. The following data is recorded during a running connection for communication between your internet browser and our web server:

• Visited domain
• The date and time of the request
• Page from which the file was requested
• Access status (file transferred, file not found, etc.)
• The web browser, system language, operating system and device type used
• IP address of the requesting computer
• The amount of data transferred

We collect the listed data to ensure a smooth connection to the website and to enable a comfortable use of our website by the users. In addition, the log files serves the purpose of evaluating system security and stability, as well as providing administrative functions. The legal basis for the temporary storage of data or log files is Art. 6 para. 1 a. GDPR.

§ 6 Storage of data

If we receive personal data from you, mylingua will store it on a server and use it exclusively for the purposes for which you have transmitted it to us. We comply with legal regulations both during transmission and after receipt, taking into account the state of the art and suitable technical and organisational measures to protect personal information and data transmitted to us. However, no transmission method over the internet or electronic storage method is one hundred percent secure. As a result, we cannot guarantee absolute safety.

§ 7 Newsletter and Waiting List

You can register on our website to receive our newsletter. We need your e-mail address for this. In addition, we must check whether you are actually the owner of the e-mail address provided and would like to receive the newsletter, taking into account the relevant legal regulations. We therefore collect information that makes such a check possible. The data collected in this context is used to send and receive the newsletter and provide you with updates on our product. We also measure which emails were opened and if you used any of the included links to our website. However, none of the information collected in the context of our newsletter is passed on to third parties.

As the sending and receiving of the newsletter is dependent on your consent, you can revoke this consent to the collection and storage of your data at any time without giving reasons. Please use the "Unsubscribe" link, which is provided in the newsletter or send us an email directly.

For further information see §14.

§ 8 Use of website analytics tools (web tracking)

Like most website operators, we use analytics tools in the form of tracking software to determine the frequency of use and the number of users of our website.

§ 9 Google Analytics

This website uses Google Analytics, an internet analysis service provided by Google Inc. "("Google"). Google Analytics uses so-called "cookies" and web beacons. The information generated in relation to the use of this website is transferred by default to a Google server in the USA and stored there. Google Inc., based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. If you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, the processing on this website carried out for website analysis purposes.

On behalf of the operator of this website, Google will use this information to analyze your use of the website and to generate reports on website activity. Google also uses this information to provide other services related to the use of the website and the internet to the website operator. The IP address sent by your browser as part of Google Analytics is not combined with other Google data. The terms of use of Google Analytics and information on data protection can be accessed via the following links:
http://www.google.com/analytics/terms/de.html and athttps://www.google.de/intl/de/policies/.

You can prevent cookies from being saved by adjusting the settings of your browser software accordingly. However, we must point out that in this case you will not be able to use all functions of this website without restrictions. You can also prevent Google from collecting the data generated by the cookie and analysing your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at http://tools.google.com/dlpage/gaoptout?hl=en.

Information on the handling of user data at Google Analytics can be found in Google's data protection declaration:
https://support.google.com/analytics/answer/6004245?hl=en

§ 10 Facebook Plug-Ins

This website does currently not use any so-called social plug-ins or analytics technology of the facebook.com network.

§ 11 LinkedIn

This website does currently not use any so-called social plug-ins or analytics technology of the network LinkedIn.

§ 12 Stripe

We offer our payment process via the payment service provider Stripe Payments Europe, Limited (SPEL) 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. This corresponds to our legitimate interest in offering an efficient and secure payment method (Art. 6 Sect. 1 lit. f GDPR). In this context, we pass on the following data to Stripe insofar as it is necessary for the fulfillment of the contract (Art. 6 Sect. 1 lit. b GDPR):

• Name of the cardholder
• E-mail address
• Customer number
• Order number
• Bank details
• Credit card details
• Credit card expiry date
• Credit card verification number (CVC)
• Date and time of the transaction
• Transaction amount
• Name of the provider
• Location

The processing of the data specified in this section is neither legally nor contractually required. Without the transmission of your personal data, we cannot process a payment via Stripe. You can object to this processing of your data at any time by sending a message to Stripe or the commissioned credit agencies. However, Stripe may still be entitled to process your personal data if this is necessary for contractual payment processing.

Stripe assumes a dual role as controller and processor for data processing activities. As the controller, Stripe uses your transmitted data to fulfill regulatory obligations. This corresponds to Stripe's legitimate interest (pursuant to Art. 6 Sect. 1 lit. f GDPR) and serves the performance of the contract (pursuant to Art. 6 Sect. 1 lit. b GDPR). We have no influence on this process. Stripe acts as a processor in order to complete transactions within the payment networks. Within the scope of the order processing relationship, Stripe acts exclusively in accordance with our instructions and has been contractually obliged to comply with the data protection regulations within the meaning of Art. 28 GDPR.

Stripe has implemented compliance measures for international data transfers. These apply to all global activities where Stripe processes personal data of natural persons in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs).

You can find further information on objection and removal options vis-à-vis Stripe at: https://stripe.com/privacy-center/legal

Your data will be stored by us until payment processing has been completed. This also includes the period required for processing refunds, receivables management and fraud prevention.

Stripe uses a combination of temporary and persistent cookies to provide services such as advanced fraud detection. Stripe uses cookies to ensure that

• their services run smoothly,
• detect and prevent fraud,
• understand how visitors use and interact with our website, and
• analyze and improve services.

§ 13 Cookies

Our website uses cookies, which are stored by the browser on your device and which contain certain settings for the use of the website (e.g. for the current session). Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Some of the cookies we use are so-called session cookies, which are automatically deleted after closing the browser. Other cookies remain stored on your end device until you delete them or the storage period expires. These cookies enable us to recognize your browser the next time you visit our website.

In some cases, cookies are used to simplify website processes by saving settings (e.g. the provision of already selected options). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

You can configure your browser in such a way that you are informed about the settings of cookies and only allow cookies in individual cases, excluding the acceptance of cookies for certain cases or in general deactivating cookies and activating the automatic deletion of cookies when closing the browser. The cookie settings can be managed using the following links for the respective browser.

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Safari: support.apple.com/kb/ph21411;
Opera: http://help.opera.com/Windows/10.20/de/cookies.html

You can also individually manage the cookies of many companies and features used for advertising. Use the corresponding user tools, available at https://www.aboutads.info/choices/ or http://www.youronlinechoices.com/uk/your-ad-choices

Most browsers also offer a so-called "Do-Not-Track function" with which you can specify that you do not want to be "tracked" by websites. When this feature is enabled, your browser tells advertising networks, websites and applications that you do not want to be tracked for behavior-based advertising. Information and instructions on how to edit this function are available from the links below, depending on the provider of your browser:

Google Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=en
Mozilla Firefox: https://www.mozilla.org/de/firefox/dnt/
Internet Explorer: https://support.microsoft.com/de-de/help/17288/windows-internet-explorer-11-use-do-not-track
Opera: http://help.opera.com/Windows/12.10/de/notrack.html
Safari: support.apple.com/kb/PH21416

You can also prevent scripts from being loaded by default. NoScript allows you to run JavaScripts, Java and other plug-ins only on trusted domains of your choice. For information and instructions on how to edit this feature, contact your browser vendor (e.g. for Mozilla Firefox at: addons.mozilla.org/de/firefox/addon/noscript/).

Please note that when cookies are deactivated, the functionality of this website may be limited.

§ 14 Data transfer and recipient

We do not sell your personal data to third parties. Your personal data will not be passed on to third parties unless

• we have explicitly indicated this in the description of the respective data processing,
• you have given your explicit consent in accordance to Art. 6 para. 1 sentence 1 lit. a GDPR,
• the disclosure pursuant to Art. 6 para. 1 sentence 1 f GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an outright interest worthy of protection in not disclosing your data,
• that a legal obligation exists for the transfer pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR and
• this is required under Art. 6 para. 1 sentence 1 lit. b GDPR for the processing of contractual relationships with you.

We also use external service providers, which we have carefully selected and commissioned in writing, to carry out our services. They are bound by our instructions and are regularly checked by us. With which we have concluded order processing contracts in accordance with Art. 28 GDPR, if necessary. These are service providers for web hosting, sending e-mails and maintaining our IT systems, etc. The service providers will not pass this data on to third parties.

§ 15 Duration of data storage

We adhere to the principles of data avoidance and data minimization. Accordingly, we will only store your personal data for as long as necessary to achieve the purposes stated here or in accordance with the various storage periods prescribed by law. Once the targets have been met or these deadlines have expired, the relevant data is routinely blocked or deleted in accordance with legal requirements.

§ 16 Rights of the persons concerned

In the following section you will find information on the rights of persons concerned which are granted to you by the current data protection laws with regard to the entity responsible of the processing of your personal data:

The right to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of complaint, the origin of your data, if these have not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information regarding their details.

The right to immediately request the correction of incorrect or complete personal data stored by us in accordance with Art. 16 GDPR.

The right to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.

The right, pursuant to Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to have it deleted and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have filed an objection against the processing pursuant to Art. 21 GDPR.

The right, in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible.

The right to revoke your consent granted pursuant to Art. 7 para. 3 GDPR at any time with effect in the future.

The right to complain to a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can contact the supervisory authority of the federal state in which we have our registered office or, if applicable, that of your usual place of residence or work.

The right to revoke consent granted pursuant to Art. 7 para. 3 GDPR: You have the right to revoke consent to the processing of data once granted at any time with effect for the future. In the event of revocation, we will delete the data concerned without delay, unless further processing can be based on a legal basis for processing without consent. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation;

Right of objection
If your personal data is processed by us on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, insofar as this is for reasons arising from your particular situation. If the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the requirement to indicate a special situation.

If you wish to exercise your right of revocation or opposition or any of your other rights, simply send an e-mail to michael@mylingua.world. with the subject "Data protection mylingua websites". If necessary, you must provide proof of your identity or that it is your account.

§ 17 Subject to alterations

mylingua reserves the right to change this Privacy Policy at any time in accordance with the law. If we make significant changes, we will notify you by posting a notice on this website before the change takes effect. We ask you to check this page regularly for current information on our data protection practices.

§ 18 Disclaimer

We may also share your personal information under the following circumstances:
to the extent required by law for the purpose of subsequent performance of an information request or comparable legal action

• if we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of third parties, to investigate fraud or in response to an official request
• if mylingua is involved in a merger, acquisition or disposal of all or part of its assets, we will notify you by e-mail and/or by posting a prominent notice on our website of changes in ownership or use of your personal information and choices regarding your personal information.
• to third parties with your prior consent.